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My Costa Rica – Opiniones de Clientes

Opiniones de clientes

Desde 2004, nuestros clientes vuelven a casa contando su viaje.

Cada uno de esos viajes lo planificó, reservó y acompañó el mismo equipo en San José. Estas son sus palabras, en Tripadvisor, Google, Shopper Approved y el BBB.

Jason Bateman, Fundador y CEO
Jason Bateman
Fundador y CEO
Lorena Guillén, Vicepresidenta
Lorena Guillén
Vicepresidenta
María José Brenes, Recursos Humanos
María José Brenes
Recursos Humanos
Diana González, Líder de Reservaciones
Diana González
Líder de Reservaciones
Kendall Jiménez, Líder de Producto
Kendall Jiménez
Líder de Producto
Juan Soto, Especialista en Costa Rica
Juan Soto
Especialista en Costa Rica
Daniel Vargas, Especialista en Costa Rica
Daniel Vargas
Especialista en Costa Rica
Raquel Abarca, Especialista en Costa Rica
Raquel Abarca
Especialista en Costa Rica
Kristy Segura, Especialista en Costa Rica
Kristy Segura
Especialista en Costa Rica
Danna Valenciano, Especialista en Costa Rica
Danna Valenciano
Especialista en Costa Rica
MYCOSTARICA
Kathleen González, Líder de Concierge
Kathleen González
Líder de Concierge
Natalia Chaves, Concierge
Natalia Chaves
Concierge
Maikel Navarro, Agente de Reservaciones
Maikel Navarro
Agente de Reservaciones
Kevin González, Especialista de Producto
Kevin González
Especialista de Producto
Owen Zamora, Asistente de Contabilidad
Owen Zamora
Asistente de Contabilidad

Las personas que nuestros clientes mencionan en las opiniones. Pase el cursor sobre una cara para conocerlas.

25.000+Clientes desde 2004
A+Calificación BBB, empresa acreditada
5.0 ★★★★★Shopper Approved
125KSeguidores en Facebook
Con licencia, calificados y reconocidos

Avalados por quienes se dedican a verificar.

Calificación A+, acreditados por el BBBBetter Business Bureau, acreditados desde 2019

Travelers’ Choice 2026Tripadvisor, calificado por nuestros propios viajeros

Shopper ApprovedOpiniones verificadas de clientes

Opiniones en GoogleLea lo que dicen nuestros clientes en Google

Con licencia del gobiernoInstituto Costarricense de Turismo (ICT), Declaratoria Turística

125K

Seguidores en FacebookÚnase a la conversación

25K+

Seguidores en InstagramCosta Rica, todos los días

Fundada en 2004Planificando Costa Rica desde San José

En sus palabras

Familias, lunas de miel, primeros viajes, observadores de aves.

100 de nuestras opiniones, de la más reciente a la más antigua. Desplácese para leerlas todas.

33 opiniones de Tripadvisor, de la más reciente a la más antigua. Desplácese para leerlas todas.

22 opiniones de Google, de la más reciente a la más antigua. Desplácese para leerlas todas.

18 opiniones del BBB, de la más reciente a la más antigua. Desplácese para leerlas todas.

27 opiniones de Shopper Approved, de la más reciente a la más antigua. Desplácese para leerlas todas.

1 opinión en español.

Cada opinión aparece tal como la escribió el cliente, en su propio idioma.

Tripadvisor
★★★★★

“You won't regret it, everything will be handle and they are available 24/7.”

Mireya M.23 de octubre de 2026
BBB
★★★★★

“I used My Costa Rica to plan a family trip over the winter holiday. My planning was last minute but they were still able to book me stays at amazing hotels and put together an itinerary full of things to do.”

Julie D.9 de octubre de 2026
Tripadvisor
★★★★★

“Lorena guided us through the planning stages, creating a custom made package to suit our needs and budget then Kathleen and the concierge team continued to look after us in the lead up to and during our trip.”

Eleanor L. · Truro, United Kingdom6 de octubre de 2026
Planificado con Lorena y Kathleen
Tripadvisor
★★★★★

“They stayed in touch throughout entire trip. The travel org booked our tours for ATV, ziplining, culture tour and sunset cruise and all local travel.”

Paul P. · New Jersey22 de septiembre de 2026
Tripadvisor
★★★★★

“Our entire trip felt catered to our family and we cannot stop raving about our accommodations and excursions.”

Micharri P.10 de septiembre de 2026
Tripadvisor
★★★★★

“The package they put together was perfect and addressed all the factors I wanted.”

Andrew S.1 de septiembre de 2026
Shopper Approved
★★★★★

“Los taxis eran todos en hora, los hoteles muy bien eligidos para nuestro viaje familial. Gracias a todo el equipo.”

Robert · República Dominicana / Francia30 de agosto de 2026
Tripadvisor
★★★★★

“They were really flexible when we wanted to change a few things when we first got an itinerary. They worked with us to plan a great trip.”

Ian K. · Canada24 de agosto de 2026
Shopper Approved
★★★★★

“They helped us so much to make our experience amazing, fun, and unforgettable!”

Joshua M.19 de agosto de 2026
Google
★★★★★

“They took care of everything and were so helpful at walking us through the process.”

Casey12 de agosto de 2026
Tripadvisor
★★★★★

“We told them what we wanted and they crafted an itinerary specific to what we envisioned for our honeymoon.”

Clare W.11 de agosto de 2026
BBB
★★★★★

“Everything from hotels to transport was comfortable and enjoyable. Their suggestions and planned itinerary were perfect. No matter when I needed them they responded within minutes.”

Hayden B.6 de agosto de 2026
Tripadvisor
★★★★★

“I have worked with Jason Bateman all four times and the trips have been everything we could’ve wanted.”

Beverly B.4 de agosto de 2026
Planificado con Jason
Tripadvisor
★★★★★

“Kathleen took over from there and gave us great information and tips leading up to the trip. Everything was seamless from our arrival to our departure and each and every tour guide, driver, hotel employee was friendly and knowledgeable.”

Rebecca K. · Colora, Maryland1 de agosto de 2026
Planificado con Kathleen
Google
★★★★★

“From the planning stages (Jason Bateman) through payment stages, and then the execution of the 10 day trip they planned, things couldn’t have gone better.”

Dan R.31 de julio de 2026
Planificado con Jason
Tripadvisor
★★★★★

“I highly recommend especially if you’ve never been and feel overwhelmed with all the activities and different locations. Lorena really new what was going to work for our families interests.”

Kristine K.24 de julio de 2026
Planificado con Lorena
Shopper Approved
★★★★★

“Communications before and during our vacation were timely and informative.”

Joe M. · Texas, United States20 de julio de 2026
Tripadvisor
★★★★★

“They helped book all of our hotels, private transportation and excursions that we wanted while remaining within our budget.”

Ramona A.16 de julio de 2026
Tripadvisor
★★★★★

“They were 100% responsive with our requests, flexible on the changes and budget in a very professional way.”

Claudio · Israel15 de julio de 2026
Tripadvisor
★★★★★

“Juan and Kathleen were my main contacts and are both great! I worked with Juan as he created the perfect itinerary, while Kathleen & her team followed up to make sure that we were taken care of after booking and during the trip.”

Karin B. · San Diego, California13 de julio de 2026
Planificado con Juan y Kathleen
BBB
★★★★★

“Everything was well planned, seamlessly executed, and perfectly matched to what we wanted out of our trip.”

Madison B.8 de julio de 2026
Tripadvisor
★★★★★

“The team takes the time to ensure that we are happy with every aspect of the itinerary and is always attentive to our needs.”

Karine G.24 de junio de 2026
Shopper Approved
★★★★★

“We had an amazing experience from the planning process and throughout our trip!”

Sherri W. · Pennsylvania, United States17 de junio de 2026
Tripadvisor
★★★★★

“It was easy to communicate with our booking agent about what we wanted to see and do while we were there.”

Maria P. · Atlanta, Georgia15 de junio de 2026
Google
★★★★★

“Because of Jason Bateman, I am planning another trip, which I am now working on with Juan Soto for a trip in 2027.”

Tracey O.12 de junio de 2026
Planificado con Jason y Juan
Google
★★★★★

“We wanted to enjoy the beach and the adventures inland, so we were setup with 2 different hotels, multiple excursions and transportation everywhere in between. All transport arrived on time or early which was a bonus!”

Kassidy S.12 de junio de 2026
Google
★★★★★

“I gave them the basics of what we were looking for and they took it from there to plan, schedule, and book lodging, transportation, and activities.”

Cassie C.7 de junio de 2026
Tripadvisor
★★★★★

“From start to finish (from planning months ahead to arriving at the airport for our departure), everyone we worked with was so helpful and ensured that all of our preferences and specific requests were built into the itinerary.”

Kim K. · Plano, Texas2 de junio de 2026
Shopper Approved
★★★★★

“Kathleen was our primary contact and communicated timely information so we knew exactly what was going to happen and when.”

Tom M.29 de mayo de 2026
Planificado con Kathleen
Tripadvisor
★★★★★

“They helped this trip be the most amazing adventure I've ever experienced.”

Vivian S.28 de mayo de 2026
Tripadvisor
★★★★★

“They integrated all of the activities we wanted to do, planned an amazing itinerary and set us up with drivers to take us to all of our destinations around the country.”

Kelsey T.28 de mayo de 2026
Tripadvisor
★★★★★

“All of our drivers were friendly and very eager to share their beautiful country.”

Arlene B. · Monrovia, California26 de mayo de 2026
Google
★★★★★

“Great communication, great people, great recommendations. It made for an unforgettable and easy trip.”

Evan G.26 de mayo de 2026
Shopper Approved
★★★★★

“The drivers were all friendly and informative, the nature guides were excellent, we loved the accommodations that the agency chose.”

Laura · Colorado, United States20 de mayo de 2026
Shopper Approved
★★★★★

“They were very fast and helpful to answer questions when we had them. Would definitely recommend.”

Kyle20 de mayo de 2026
Tripadvisor
★★★★★

“MyCostaRica arranged all of that for us with wonderful drivers and knowledgeable wildlife guides.”

Laura K. · Arvada, Colorado19 de mayo de 2026
Google
★★★★★

“Everything was customized exactly the way we envisioned, and every detail was handled seamlessly.”

Kelly H.18 de mayo de 2026
Shopper Approved
★★★★★

“Everything on our trip was fabulous! All transfers, pick ups, guides and check ins were easy and flawless!”

Trish K. · Idaho, United States13 de mayo de 2026
Shopper Approved
★★★★★

“Great customer service and flexibility to customize the vacation experience.”

Dan S. · Minnesota, United States12 de mayo de 2026
Tripadvisor
★★★★★

“The travel company did a great job putting together a trip with our interests.”

Melissa12 de mayo de 2026
BBB
★★★★★

“Everything exceeded my expectations from the luxurious hotels to every excursion!!”

Pam P.12 de mayo de 2026
Tripadvisor
★★★★★

“They did an amazing job- all of our private transfers from the airport and between hotels were prompt and very informative.”

Jodi L.11 de mayo de 2026
Tripadvisor
★★★★★

“We felt confident all of our rides, hotel stays, and tours would be ready for us.”

Michelle M.8 de mayo de 2026
Tripadvisor
★★★★★

“They truly listened to us, understood what we were looking for, and planned every detail perfectly.”

Morgan J.8 de mayo de 2026
Shopper Approved
★★★★★

“The hotel selections were excellent, and the team was so easy to deal with.”

Jo · Alberta, Canada5 de mayo de 2026
Tripadvisor
★★★★★

“Your drivers were prompt and helpful, and we truly appreciated the private transport over a large tour bus.”

Cathie · Franklin, Tennessee30 de abril de 2026
Shopper Approved
★★★★★

“Both Jason and Juan were amazing to work with. They were very knowledgeable and personable.”

Linda · California, United States26 de abril de 2026
Planificado con Jason y Juan
Tripadvisor
★★★★★

“They were so easy to work with and took the time to understand our vision for our vacation.”

Courtney F.12 de abril de 2026
Shopper Approved
★★★★★

“We had an amazing vacation! Thank you for being so accommodating with our last minute plans!”

Rich H. · New Hampshire, United States11 de abril de 2026
Shopper Approved
★★★★★

“Every activity and experience was just as they planned. The drivers were right on time, the jet skiing, the river rafting, the all-inclusive hotel was better than expected.”

Darrin P. · Idaho, United States9 de abril de 2026
BBB
★★★★★

“Everything went as planned and made lots of memories from the jungle to the beach.”

Megin Z.8 de abril de 2026
Shopper Approved
★★★★★

“It was wonderful from start to finish. They arranged rides and transfers to each destination so we didn't have to navigate roads or drive.”

AZfamily · Arizona, United States6 de abril de 2026
Tripadvisor
★★★★★

“The staff communicated well throughout the process of planning, taking time to educate me on the options for locations to visit and excursions that would suit our interests.”

Molly S.6 de abril de 2026
Shopper Approved
★★★★★

“Overall, the places we stayed in were fantastic and all of the tours and the guides were knowledgeable, prompt and interesting.”

RickFarr · Arizona, United States31 de marzo de 2026
Shopper Approved
★★★★★

“We had a total of 20 pickups/transfers/tours of various types, of which 19 arrived early and one was on time, so congratulations to all concerned on that performance.”

R L.29 de marzo de 2026
BBB
★★★★★

“Entire staff at the travel agency interacted with us in a professional manner.”

Madhu R.26 de marzo de 2026
Google
★★★★★

“They were VERY helpful in the planning process and loved getting the "hot tips" before our trip.”

Morgan M.24 de marzo de 2026
Google
★★★★★

“Based on our likes and past experiences they helped us select several wonderful hotels and side trips.”

Richard H.22 de marzo de 2026
Tripadvisor
★★★★★

“They checked on me throughout my trip and made sure that I knew they were available to me for anything I needed 24 hours a day.”

Katharine M. · Albuquerque, New Mexico20 de marzo de 2026
Tripadvisor
★★★★★

“The hotels, pick ups and selection of places to go were all great. Communication during our time here was also excellent.”

Debi G.17 de marzo de 2026
Tripadvisor
★★★★★

“They helped us plan – listened to what we wanted, made recommendations, adjusted them with our input, and came up with fabulous hotels, drivers and guides.”

Karen K.16 de marzo de 2026
Tripadvisor
★★★★★

“Working with the agency was absolutely seamless. We adjusted it several times to meet everyone's needs.”

Charisse B.12 de marzo de 2026
Google
★★★★★

“We just gave them a general idea of what we were looking for and trusted their expertise and I’m so glad we did.”

Olivia P.11 de marzo de 2026
Shopper Approved
★★★★★

“I would use this agency again. They are very responsive and take wonderful care of their clients.”

JoAnn C. · New Jersey, United States27 de febrero de 2026
Tripadvisor
★★★★★

“I worked with Juan and his patience and flexibility in working with me to get my group’s itinerary just perfect was above and beyond!”

K O.26 de febrero de 2026
Planificado con Juan
Tripadvisor
★★★★★

“Jason did a fabulous job planning our trip. He took us to all the places we requested and booked the activities.”

Jeanette26 de febrero de 2026
Planificado con Jason
Shopper Approved
★★★★★

“It's hard to describe how amazing the country is!!! I was very happy with our itinerary.”

Lynn Z. · Saskatchewan, Canada24 de febrero de 2026
BBB
★★★★★

“The company planned, (based on my description of my family) 3 amazing excursions : Tree Top Zip Lining, River Hike to Waterfalls, and a Sunset Catamaran Cruise.”

Pamela V.21 de febrero de 2026
Shopper Approved
★★★★★

“They asked for our input prior to the trip and then created a tour that perfectly matched our interests.”

Bob · Montana, United States6 de febrero de 2026
BBB
★★★★★

“They are so knowledgeable and guide you through the process of planning your vacation.”

Margaret H.25 de enero de 2026
Shopper Approved
★★★★★

“From the very first email, communication was always professional, thoughtful, and knowledgeable.”

Meyer F. · Minnesota, United States15 de enero de 2026
Shopper Approved
★★★★★

“Everything was arranged nicely. We enjoyed all the tours, especially the sunset cruise.”

Juliet · Oregon, United States8 de enero de 2026
Shopper Approved
★★★★★

“Jason gave us an itinerary and then was very accommodating when we asked for changes that adjusted the days to our interests and needs.”

Happy T. · California, United States2 de enero de 2026
Planificado con Jason
Shopper Approved
★★★★★

“I enjoyed every excursion selected and guides on these outings were well versed and cordial.”

Randy W. · Illinois, United States17 de diciembre de 2025
Google
★★★★★

“Constant contact and clear expectations enhanced our trip extensively!”

Brittany B.10 de diciembre de 2025
Shopper Approved
★★★★★

“All the people I worked with to set up the tour were always readily available to answer questions and make changes to suit our needs.”

A R.6 de diciembre de 2025
Shopper Approved
★★★★★

“The planning work with Jason was smooth and professional. Communications were prompt and explanations of logistics clear.”

Howard · Colorado, United States2 de diciembre de 2025
Planificado con Jason
Shopper Approved
★★★★★

“Lorena, Kathleen and Jason were exceptional. When they found out that our main interest was seeing wildlife they were able to set up a plethora of activities that catered to that goal.”

Andy W. · Idaho, United States21 de noviembre de 2025
Planificado con Lorena, Kathleen y Jason
Google
★★★★★

“Our trip was planned perfectly allowing us to experience different areas.”

Nancy L.13 de noviembre de 2025
BBB
★★★★★

“We had a fabulous time using the services of MyCostaRica. The transportation drivers were very good.”

Mary H.30 de octubre de 2025
Google
★★★★★

“First time booking with this travel agency and things were very smooth.”

John T.12 de septiembre de 2025
Google
★★★★★

“They worked within my budget, found exciting excursions, very nice resorts, and were easy to communicate with.”

Philip V.4 de septiembre de 2025
BBB
★★★★★

“From the very start, the team worked to understand our interests and built a great tour for us.”

Holly U.28 de julio de 2025
Google
★★★★★

“Communication was stellar from the beginning stages when planning our trip to the end where we made last minute itinerary changes.”

Jeffrey T.16 de julio de 2025
BBB
★★★★★

“Activities included an adventurous ATV tour, a magical sloth encounter (my favorite!)”

Veronica M.13 de junio de 2025
Shopper Approved
★★★★★

“Daniel was able to put together our dream itinerary and was quick to answer any questions we had!”

Bre · Ontario, Canada27 de mayo de 2025
Planificado con Daniel
Google
★★★★★

“The whole team goes above and beyond and even stays in touch during your trip to ensure you are have a great time!”

Todd N.1 de abril de 2025
BBB
★★★★★

“I found MyCostaRica travel agency to be very helpful. They designed a trip perfect for our son and grandson to join us.”

Judy H.27 de marzo de 2025
Google
★★★★★

“Jason took some info on what we were looking to do and then went to town.”

Mark W.26 de marzo de 2025
Planificado con Jason
BBB
★★★★★

“We were very happy with the Lodging, Tour Guides, Boat excursions, National Parks and private and shared transportation that made up our five destination itinerary.”

Steve B.25 de marzo de 2025
BBB
★★★★★

“When we needed to make changes prior to the trip, they accommodated them easily and cheerfully.”

Kenneth M.22 de marzo de 2025
BBB
★★★★★

“They worked to help us find the perfect itinerary for our interest and budget and made fantastic recommendations.”

Monique N.17 de marzo de 2025
BBB
★★★★★

“The drivers and excursion guides were professional, courteous, and knowledgeable.”

Jeffrey G.10 de marzo de 2025
BBB
★★★★★

“From the beautiful places we stayed to the tours we took everything went perfectly. This was the most relaxing and enjoyable vacation we have ever taken.”

Lorraine B.5 de marzo de 2025
Google
★★★★★

“From the initial planning stages to our final day, everything was seamlessly coordinated.”

Meghan4 de marzo de 2025
Google
★★★★★

“Thank you for working so hard with us to make this trip absolutely fabulous beginning to end.”

Lori B.2 de marzo de 2025
BBB
★★★★★

“They patiently worked with us until we were completely satisfied with the itinerary.”

Rosemary A.24 de febrero de 2025
Google
★★★★★

“They are super easy to work with and always reply back quickly. I will work with them again hopefully in the very near future.”

Edith A.2 de enero de 2025
Google
★★★★★

“They planned a great itinerary. Always responded to my questions timely and were always very helpful.”

Robert W.8 de agosto de 2024
Google
★★★★★

“Friendly, knowledgeable, efficient. The hotels, excursions, transportation services were first rate.”

G S.28 de mayo de 2024
En video

Escúchelo de ellos, cara a cara.

Clientes reales, frente a la cámara, después de su viaje. Sin guiones y sin actores.

OCÉANO PACÍFICOMAR CARIBEGuanacasteArenalMonteverdeSarapiquíTortugueroCaribe SurManuel AntonioSan Gerardo de DotaPenínsula de OsaLIRSJONuestra oficina, San José

Nuestra oficinaAeropuertos internacionalesDestinos que planificamos
Dónde estamos

Vivimos donde usted va a viajar.

Nuestro equipo trabaja desde San Pedro, en San José, en el centro del país. Por eso las opiniones hablan de choferes puntuales y de respuestas que llegaron en minutos.

El equipo de My Costa Rica en San José
CR

Oficina en Costa Rica

San Pedro Business Center, San José. Planificación, reservaciones y concierge bajo un mismo techo.

US

Oficina en Estados Unidos

Boulder, Colorado, sede de CostaRica.Org LLC.

24/7

Disponibles mientras usted viaja

Una persona real lo recibe en el aeropuerto y está disponible durante todo su viaje.

Juan SotoLorena GuillénJason BatemanKathleen GonzálezNatalia Chaves

Cuéntenos cómo es su Costa Rica.

Surf, perezosos, un volcán y una playa, tres generaciones bajo un mismo techo. Lo armamos a su medida.

© 2004-2026 My Costa Rica (CostaRica.Org). Vacaciones personalizadas en Costa Rica, diseñadas y operadas por nuestro equipo en Costa Rica.Política de Privacidad · Mapa del Sitio